It is the policy of BSCL Ltd. that the expectations of our customers will be exceeded for all aspects of the delivered services. The company has a deserved reputation for providing products of the highest possible standards for both quality and technical compliance. This reputation will be maintained and improved upon at every opportunity.
The company has adopted a Quality Management System that has been developed to guarantee the most efficient and cost effective functioning of the service delivery, whist at the same time continually improving customer satisfaction by the monitoring and reviewing of all activities.
The Quality Management System is approved and audited externally to ensure compliance with ISO 9001:2008 standards. This provides the framework within which the company will meet the quality objectives.
This policy is understood by all employees and is under constant review by Senior Managers to maintain consistency and conformity.